Your Home, Cleaned to a Higher Standard

You can book a service by contacting us through our website, email, or phone. Simply tell us the service you need and the preferred date, and our team will confirm availability and organise the appointment.

We recommend booking at least a few days in advance to secure your preferred time. However, we always do our best to accommodate urgent or last minute requests whenever possible. Give us a call at 0412 904 333 or send us an email at info@allserveaustralia.com(mailto:info@allserveaustralia.com)

Yes. Many of our clients combine services such as cleaning, window cleaning, plumbing, or handyman work. Our integrated approach allows you to organise multiple services with one trusted team.

AllServe Australia provides services across Melbourne and surrounding suburbs. If you are unsure whether we cover your area, please contact our team and we will confirm availability.

Yes. Our team arrives fully equipped with professional tools and high quality cleaning products to deliver excellent results. If you have specific product preferences or sensitivities, we are happy to discuss suitable alternatives.

Yes. If you prefer environmentally friendly products, please let us know in advance and we will do our best to accommodate your request.

Regular cleaning focuses on maintaining cleanliness through routine tasks such as dusting, vacuuming, and wiping surfaces. Deep cleaning is more detailed and includes areas that are not cleaned regularly, such as behind appliances, inside cupboards, grout cleaning, and detailed bathroom and kitchen sanitation.

End of lease cleaning usually includes deep cleaning of kitchens, bathrooms, floors, appliances, cupboards, internal windows, skirting boards, and other detailed areas. The goal is to meet real estate inspection standards and help tenants maximise their bond return.

Many homeowners choose weekly or fortnightly cleaning to maintain a consistently clean home. Others prefer monthly services or occasional deep cleaning depending on their lifestyle and household needs.

Commercial cleaning services typically include desks, meeting rooms, common areas, kitchens, bathrooms, floors, and high touch surfaces to maintain a hygienic and professional working environment.

Pricing depends on several factors such as property size, service type, level of detail required, and the time needed to complete the work.

Yes. Clients who book regular services such as weekly or fortnightly cleaning may benefit from special rates. Please contact us to discuss the best option for your needs.

We accept various payment methods depending on the service, including bank transfer, card payments, cash and other agreed payment options.

Yes. Gift vouchers may be available for services such as residential cleaning or home organisation. They are a great option for housewarming gifts or special occasions.

Cleaning prices depend on the size of the property, the type of service required, and the level of detail involved. We provide customised quotes to ensure you receive the most accurate pricing.

Pricing can vary depending on property size, service type, level of cleaning required, and any additional services such as window cleaning, carpet cleaning or oven/rangehood cleaning.

Yes. We provide tailored quotes for offices, retail spaces, and commercial environments based on the size of the property and cleaning frequency.

Customer satisfaction is very important to us. If something does not meet your expectations, please let us know. Our AllServe Australia Guarantee means we won’t leave your home until you are completely satisfied with our service. If you aren’t satisfied, let us know, and we’ll come back to re-clean at no extra cost. You have 24hours to let us know about the incident after we complete the cleaning.

Yes. Our team members are trained professionals who follow strict quality standards and safety practices to ensure reliable and high quality service.

Not necessarily. Many clients provide access to the property while they are away. Our team works respectfully and ensures the property is secure once the service is completed.

You can reach us through our website contact form, email, or phone. Our team will respond as quickly as possible to assist with bookings or questions.

Yes. We welcome feedback from our clients, as it helps us continuously improve our services and maintain high quality standards.

Customer satisfaction is very important to us. If you are not completely satisfied with the service provided, please contact us within 24 hours and we will review the situation. In most cases, we will arrange a return visit to address the areas of concern and ensure the service meets our quality standards. Because our services involve time, labour, and travel, refunds are generally not offered once the service has been completed. However, we always work with our clients to find a fair and reasonable solution.