Your Property, Fixed to a Higher Standard

You can book a service by contacting us through our website, email, or phone. Simply tell us the service you need and the preferred date, and our team will confirm availability and organise the appointment.

Yes. Many of our clients combine services such as cleaning, window cleaning, plumbing, or handyman work. Our integrated approach allows you to organise multiple services with one trusted team.

AllServe Australia provides services across Melbourne and surrounding suburbs. If you are unsure whether we cover your area, please contact our team and we will confirm availability.

Yes. If you prefer environmentally friendly products, please let us know in advance and we will do our best to accommodate your request.

Regular cleaning focuses on maintaining cleanliness through routine tasks such as dusting, vacuuming, and wiping surfaces. Deep cleaning is more detailed and includes areas that are not cleaned regularly, such as behind appliances, inside cupboards, grout cleaning, and detailed bathroom and kitchen sanitation.

Commercial cleaning services typically include desks, meeting rooms, common areas, kitchens, bathrooms, floors, and high touch surfaces to maintain a hygienic and professional working environment.

Pricing depends on several factors such as property size, service type, level of detail required, and the time needed to complete the work.

Yes. Clients who book regular services such as weekly or fortnightly cleaning may benefit from special rates. Please contact us to discuss the best option for your needs.

We accept various payment methods depending on the service, including bank transfer, card payments, cash and other agreed payment options.

Yes. Gift vouchers may be available for services such as residential cleaning or home organisation. They are a great option for housewarming gifts or special occasions.

Cleaning prices depend on the size of the property, the type of service required, and the level of detail involved. We provide customised quotes to ensure you receive the most accurate pricing.

Pricing can vary depending on property size, service type, level of cleaning required, and any additional services such as window cleaning, carpet cleaning or oven/rangehood cleaning.

Yes. We provide tailored quotes for offices, retail spaces, and commercial environments based on the size of the property and cleaning frequency.

Yes. Our team members are trained professionals who follow strict quality standards and safety practices to ensure reliable and high quality service.

Not necessarily. Many clients provide access to the property while they are away. Our team works respectfully and ensures the property is secure once the service is completed.

You can reach us through our website contact form, email, or phone. Our team will respond as quickly as possible to assist with bookings or questions.

Yes. We welcome feedback from our clients, as it helps us continuously improve our services and maintain high quality standards.

Customer satisfaction is very important to us. If you are not completely satisfied with the service provided, please contact us within 24 hours and we will review the situation. In most cases, we will arrange a return visit to address the areas of concern and ensure the service meets our quality standards. Because our services involve time, labour, and travel, refunds are generally not offered once the service has been completed. However, we always work with our clients to find a fair and reasonable solution.